Warranty & Returns
Bugei warrants our products against all manufacturer’s defects (workmanship and / or materials) for a period of one year from the date of original customer purchase. This warranty applies only when the product is used under normal conditions for which the product is designed, and does not apply to damage related to accident, misuse, improper care, negligence, and normal and/or excessive wear and tear.
If you are at all dissatisfied with your purchase you may return your items within 30 days to receive a full refund. Please note that your returned items must be in the original box with all included materials and accessories.
If you have any items that need to be returned, please email us at firstname.lastname@example.org or call us at (800) 635-9366 for your authorization and the return shipping instructions.
You must contact us for a return authorization number before we can process your return.